Call for Papers: ACM CHIMIT 2010

The ACM CHIMIT 2010 organizers are soliciting submissions for Papers, Short Papers, Panels, Courses, Posters, and presentations of recently published papers in other venues. Please see the submission page for detailed submission instructions on each kind of contribution. I’m on the program committee.

The Paper & Short Paper Deadline is July 3.


Computer-Human Interaction for Management of Information Technology

November 12-13, 2010, San Jose, CA (co-located with USENIX LISA in San Jose)

Since 2007, CHIMIT has been the leading forum for discussing topics on IT management with a focus on people, business, and technology. At CHIMIT, researchers and practitioners share issues, solutions, and research drawing upon fields such as human-computer interaction, human factors, collaborative work, computer systems, and management and service sciences to address cognitive, social, and technical issues in managing the increasing complexity of modern Information Technology (IT) systems.

Information Technology (IT) is central to modern life. From our homes to our largest enterprises, we are surrounded by software and hardware components that support our work and personal lives: wireless access points, network routers, firewalls, virus scanners, databases, web servers, storage and backup systems, etc. These components exist to permit us to do other things, e.g., manage inventory, communicate with friends or customers, sell products through websites, yet all too often managing the underlying IT infrastructure takes time and resources away from the real work at hand. IT systems have grown increasingly complex over the years, and the cost for keeping the infrastructure running is now a significant burden. We are at a turning point where further advances in technology and business efficiency and growth require fundamentally new approaches to IT system design, management, and services.

CHIMIT is an ACM-sponsored conference, and accepted Paper and Short Paper submissions will be archived in the ACM Digital Library. Topics include (but are not limited to):

  • User Studies of IT infrastructure management in context, exposing user needs, pain points, work practices, and examples of both successful and unsuccessful work.
  • Design – approaches to bring about improved, human-centered IT systems.
  • Experimental Studies on the usage of new or existing IT systems.
  • Tools and Techniques for improved administration, e.g., visualizations of system behavior, or collaborative interfaces.
  • Automation approaches to reduce administration workload or improve productivity.
  • Computer supported cooperative work – how do those who manage an organization’s IT interact with the users they support, their technical community, and other stakeholders?
  • Organizational Knowledge – how can shared knowledge improve IT management.
  • Processes and Practices – examples of best practices and improved processes in IT management.
  • New Technologies – how will the changing technological landscape (e.g., Cloud Computing, pervasive mobile devices, etc.) affect IT management?
  • IT Beyond the Enterprise – what are the implications now that we’re doing backups, network configuration, etc. in the home?

Submission Dates

  • July 3, 2010: Papers and Short Papers Due
  • August 7, 2010: Panels and Courses Due
  • September 17, 2010: Selections announced
  • September 24, 2010: Posters Due
  • October 1, 2010: Poster selections announced

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